1. Quality over Quantity
We are not Upwork or Fiverr. In fact, we aim to be quite the opposite. We are where businesses go to find the best of the best in contract talent. Additionally, we think our members gain the most value not by the quantity of connections, opportunities and client leads, but the quality. Quality is at the core of who we are.
2. We serve both members and clients
...but mostly, we serve members. That's because our primary goal is to support our independent consultant members with best practices, resources and connections within our membership. Another way we support our members is by connecting them to high quality clients who come to us because we have the best contract talent available in the marketplace today. So, you see, we serve both members and clients, but mostly members.
3. Sharing is sweet karma
Yes, we believe in karma. And so do our members. We believe that what you give will come back to you in multiples. That's why we encourage--even require--our members to share resources, tools, advice, best practices and opportunities. At The Upside, we believe that we truly are better together. Our happy members would agree.
4. Connections, connections, connections.
"Connections" is our middle name. It's what we are great at and why we started this business in the first place: to connect great talent with each other, and with great companies. Every single effort we make--from holding events and retreats to speaking on panels and podcasts--is done with the sole purpose of building more connections and opportunities for people and companies.
5. Simplicity is simply better
Our client model went from being beyond complicated in our early days to being impossibly simple today. A business can click a button to choose a plan, tell us what they're looking for, and within a week they receive 2 - 6+ emails from high quality, tailored independent consultants interested in working with them. We charge clients a low, flat fee for these connections and offer a money-back guarantee. Damn that's so simple!
6. We are female-focused but inclusive of all
Our platform was designed for and by women. But that doesn't mean we are exclusively female. On the contrary. We are supportive of all genders, races, creed and whatever else you identify as. We all have common ground here, and diversity is powerful.
7. We are for-profit but mission-driven
Yes, we are a business. Members pay a monthly fee to be in The Upside, and clients pay us for connections to our talent pool. This is how we make a living, save for our kids' college funds and keep the lights on. However, the driving force of The Upside is our mission of changing the way working works in America. This is what is at the heart of everything we do, much more than profits. Of course, this is also why no VC will come near us.
8. We are not a one-size-fits-all company
In fact, we pride ourselves on being niche. Staying niche keeps our membership community strong, our corporate clients happy and our business growing.
9. We created The Upside to help others
We saw independent consultants struggling to grow their business, make quality connections and figure out best practices. We also saw great companies struggling to find talented professionals who could flex and scale with their changing needs. So we started a company to help. And helping is at the core of everything we do, including donating 10% of all membership profits to charities that passionately and selflessly help others.
10. Boundaries are healthy
We are huge proponents of respectful boundaries. One of our most important boundaries is a zero-tolerance policy for anything or anyone we feel is negative towards our members or our business. And this is a wall we can feel good about.